Ultimate Web Based Crm Software
CRM Software is no doubt gaining fast recognition among business owners while traditional spreadsheets are gradually dying out. One question though that business owners ask is, 'are all CRM software the same?','is there a particular software that is best suited for my business?', 'how do I know this is the right CRM for me?'. These are no doubt but just a few of the questions that bothers you and is dying to find out the answers.
Let's go back in time a bit. Not so long ago, businesses uses MYOB or Quickbooks to take care of their accounting needs and uses a separate software such as Excel to manage their contacts . Needless to say, in order to run your business, it was then necessary to switch between these two software, which obviously can be burdensome and quite a hassle. So CRM software came into the picture. With CRM software, you can view all customer transactions, respond to customer queries, capture important information, track customer interactions, and alert you for tasks and follow-up activities.
One particular CRM software that is increasingly getting popular is the Web based type or online CRM. Web based CRM, hosted CRM, on-demand CRM, software-as-a-service (SaaS) CRM, or online CRM - these terminologies refer to one and same thing. Delivered over the Internet, this type of CRM needs no software or hardware to buy, install, maintain, or upgrade. Let's take a look on these advantages unique to a web based CRM software:
1. Accessible anywhere - perfect if you are on the move or have offices abroad
2. No setup expenses, no infrastructure - you only pay to use the software instead of licensing it
3. Unlimited users
4. Full Version is FREE to try
5. Web based capability affords you the mobility to track sales, opportunities, prospects and leads anytime, anywhere - even with just your smartphone
6. Targeted email campaigns - contact management allows you to profile contacts by demographic data, purchases history etc
With these kind of functionality from your web based CRM software, what else can you ask for? With a web based CRM software, a company's database is stored in a server and therefore can be accessed thru your regular web browser. It's amazing how a web based or online CRM software can make significant changes on how companies do business. Web based or Online CRM is a Saas (Software as a Service) model and is a subscription-based software and has the following additional conveniences to offer:
* Financial Benefits - you only pay affordable monthly subscription fees instead of exorbitant upfront capital costs - accommodating new SMB customers that need software applications but do not have the IT resources or capital budgets to purchase them.
* Maintenance - software maintenance and deployment is handled remotely by your service provider - giving more time for business owners to focus on running their business rather than their IT concerns
* Upgrades/Patches - you always get the latest version and security updates automatically - no need to spend time updating each of your computers because your provider takes care of it for you remotely.
* Centralized Data - all data is centralized into one secure datacenter instead of being spread on local PCs and servers - makes queries on customers, mining data, and looking for trends easier and avoid duplication of tasks
* Uptime - server applications are hosted in a datacenter so power outages and Internet outages are isolated from incidents that affect local offices
For the first time, users are in control of customer facing business systems. SMBs can now avail of world class infrastructure without capital expenditures, 24 by 7 uptime, and WITHOUT round-the-clock staffing. Now isn't that awesome! It's comparable to saying that CRM system takes care of your data management so you have time to focus on running your business.
Let's go back in time a bit. Not so long ago, businesses uses MYOB or Quickbooks to take care of their accounting needs and uses a separate software such as Excel to manage their contacts . Needless to say, in order to run your business, it was then necessary to switch between these two software, which obviously can be burdensome and quite a hassle. So CRM software came into the picture. With CRM software, you can view all customer transactions, respond to customer queries, capture important information, track customer interactions, and alert you for tasks and follow-up activities.
One particular CRM software that is increasingly getting popular is the Web based type or online CRM. Web based CRM, hosted CRM, on-demand CRM, software-as-a-service (SaaS) CRM, or online CRM - these terminologies refer to one and same thing. Delivered over the Internet, this type of CRM needs no software or hardware to buy, install, maintain, or upgrade. Let's take a look on these advantages unique to a web based CRM software:
1. Accessible anywhere - perfect if you are on the move or have offices abroad
2. No setup expenses, no infrastructure - you only pay to use the software instead of licensing it
3. Unlimited users
4. Full Version is FREE to try
5. Web based capability affords you the mobility to track sales, opportunities, prospects and leads anytime, anywhere - even with just your smartphone
6. Targeted email campaigns - contact management allows you to profile contacts by demographic data, purchases history etc
With these kind of functionality from your web based CRM software, what else can you ask for? With a web based CRM software, a company's database is stored in a server and therefore can be accessed thru your regular web browser. It's amazing how a web based or online CRM software can make significant changes on how companies do business. Web based or Online CRM is a Saas (Software as a Service) model and is a subscription-based software and has the following additional conveniences to offer:
* Financial Benefits - you only pay affordable monthly subscription fees instead of exorbitant upfront capital costs - accommodating new SMB customers that need software applications but do not have the IT resources or capital budgets to purchase them.
* Maintenance - software maintenance and deployment is handled remotely by your service provider - giving more time for business owners to focus on running their business rather than their IT concerns
* Upgrades/Patches - you always get the latest version and security updates automatically - no need to spend time updating each of your computers because your provider takes care of it for you remotely.
* Centralized Data - all data is centralized into one secure datacenter instead of being spread on local PCs and servers - makes queries on customers, mining data, and looking for trends easier and avoid duplication of tasks
* Uptime - server applications are hosted in a datacenter so power outages and Internet outages are isolated from incidents that affect local offices
For the first time, users are in control of customer facing business systems. SMBs can now avail of world class infrastructure without capital expenditures, 24 by 7 uptime, and WITHOUT round-the-clock staffing. Now isn't that awesome! It's comparable to saying that CRM system takes care of your data management so you have time to focus on running your business.
Posts
0 comments:
Post a Comment